CARE International UK | Azure

CARE International UK Launches Microsoft Azure Cloud Transformation with mhance

mhance, a Microsoft Solutions Partner specialising in the nonprofit sector, has announced the successful go-live of a major cloud transformation project with CARE International UK (CIUK), delivering a modern, secure, and scalable Microsoft Azure cloud platform.

The project marks a significant milestone in CIUK’s wider transformation programme, transitioning its IT infrastructure from a hybrid, on-premises environment to a cloud-first model designed to support future growth, resilience, and operational agility.

Working in close partnership, mhance and CARE International have migrated key infrastructure and services from legacy VMware-based systems to Microsoft Azure, Microsoft’s cloud platform, enabling improved scalability, enhanced security, and reduced reliance on physical infrastructure.

Background

CARE International’s previous environment supported approximately 500 users across multiple international locations, with critical IT and business services hosted across hybrid infrastructure including virtual machines managed through the VMware ESXi virtualisation platform.

The Solution

Through this transformation, these services have been modernised and optimised in Azure, leveraging cloud-based technologies including:

Azure Virtual Desktop (AVD): enabling secure remote access to desktops and applications

Azure Files cloud-based file storage and sharing

SharePoint Online: cloud-based storage and sharing, replacing legacy file servers

Azure Entra ID: Microsoft’s cloud-based identity service, used with Conditional Access to secure user access

Azure Firewall and VPN Gateway: secure Hub-and-Spoke Network Architecture

Azure Backup and Azure Site Recovery: Secure, cloud-based data protection and disaster recovery solution

Log Analytics, Azure Monitor, AVD Insights: monitoring and operational visibility

A Partnership-Led Approach to Transformation

A defining feature of the programme has been the collaborative approach taken by both organisations, working as a single team to align technical delivery with CARE International’s wider organisational goals.

mhance’s methodology, aligned to the Microsoft Cloud Adoption Framework, enabled a phased transition covering discovery and assessment, pilot migration, full migration, and optimisation.

Outcomes

These capabilities create a secure, flexible platform that supports distributed teams, enables faster onboarding, and improves visibility and cost control.

Beyond infrastructure modernisation, the project positions CARE International to take advantage of broader cloud capabilities across data, applications, and collaboration, unlocking new opportunities to improve operational effectiveness and mission delivery.

The programme also reinforces mhance’s commitment to the nonprofit sector, combining cloud expertise with capabilities across customer relationship management (CRM), financial solutions, and data platforms to support end-to-end transformation.

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• "This migration represents an important first step in our wider transformation journey. By moving to Microsoft Azure, we are now better equipped to support our teams and country offices, we have strengthened our security posture and we can efficiently support CIUK with delivering its mission."
• Angela Rees-Jones, IT Strategy and Transformation Lead at CARE International UK
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• “This project is a great example of what can be achieved when organisations work in true partnership. By combining CARE International’s vision for transformation with our deep nonprofit expertise, we’ve delivered a cloud platform that not only modernises infrastructure, but creates a strong foundation for future innovation and impact.”
• Tory Cassie, Director of Nonprofit at mhance
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• About CARE International UK
  CARE International UK is part of the global CARE network, working to save lives, defeat poverty, and achieve social justice around the world.
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